Q. How do I get my photo to you for photo restoration?
A. You can send a photo to us by mail or e-mail. If mailing the file, it should be 300 dpi in tiff format. It can be submitted on a CD-r, DVD-r, USB Micro drive or memory card.
Q. Should I e-mail a copy or would you rather have the original photo, slide or negative?
A. It is always best to work with the original picture so that we can scan it with our high quality products. The better the digital copy we have to work with the better the results will be. However, very good results can be achieved if we are provided with a good quality color scan (300 dpi) by email. But do not use automatic filters. Larger retail photo copy outlets can copy a scanned file to the following media:CD, DVD, or to a USB micro disk drive. You can e-mail the file or send us your media by normal mail.
Q. How do I place an order?
A. Most people start by sending us an email describing the photo(s) that they wish to have restored. We respond with an price and time estimate.
Q. How long does it take to complete my order?
A. It really depends on the amount of work. Allow for 2-5 days for the work to be completed. If you are ordering prints it will take at least a week for the order to reach you by regular mail. Rush orders will be charged a 50% premium.
Q. Can I review the restoration results before shipment to me?
A. Yes. We will send a proof by email attachment for your review and approval.

Restoration Prices